Here you will find FAQ about our product e-planning metrics. For technical enquiries, please refer to our Support section. If you cannot find the answer to your question here, please contact us.
Sales questions
Can I try the product before buying it?
Yes. You can ask for a totally functional demo
and use our product without limits for a period of time or you can witness a live demo by our sales team. For more information, please contact us.
What kind of reports does it provide?
e-planning metrics provides a series of reports on the web site in general, by zones, browsing and zone groups. Reports are available online as charts or data tables and can also be exported as an MS Excel document.
What is the service fee?
Our fees are based on the amount of page views generated by the web site using e-planning metrics. Costs are charged on a monthly basis.
Do I have to pay for upgrades?
No. Our solution is in constant development and we guarantee error-free applications. We deploy new upgrades automatically at no extra cost for our clients.
What can I know about the visitors of my web site?
e-planning metrics provides accurate and detailed reports on your web site audience: you will be able to know information such as country and city, Internet Service Provider, language, browser, and operating system.
In which languages is the tool available?
All the interfaces are available in English and Spanish.
Technical enquiries for Webmasters
Does it have any hardware or software requirements?
None at all. e-planning ad metrics does not require you to install any extra software on your web site. Moreover, it can interoperate with any web server or web programming language. By pasting HTML code snippets in the web site, they refer to our servers.
How does it work? How is it implemented?
The application resides in our servers. It works by simply pasting HTML code snippets in your web site; it can be used on any web server. Integration is simple and fast: firstly, HTML tags must be pasted in the pages you wish to measure and secondly, you must define the analysis groups in our tool.
Do I have to change the code every time there’s an update in my web site?
No. The HTML code pasted in the web site can be used to analyze any type of content. There is no need to change it even if you update the content of the page. Our powerful tool automatically measures the behavior pattern of the zone or page.
How do access grants work?
Users have an easy-to-use interface to access reports and manage the zones to be measured. e-planning allows you to create multiple interface users with different access grants. Reports are available in real-time.
Does the tool work with MSIE 6 Privacy Policies?
Yes. e-planning ad server ihas P3P features to work with MSIE 6 and any other browsers that adopt them.
Does it interact with other statistics tools?
Yes, e-planning can interoperate with other applications, without affecting the amount of page views reported by other tools. For more information, please contact our Technical Support.
